December 2018

Digital Transformation Wake Up Call
In this Targeted Research report strategies are uncovered where retailers are putting boots on the ground and budget dollars to work in the service of digital transformation.
Cultivating the Super Associate
Next-gen workforce management technology empowers associates with the tools for success, facilitates experiential retail and bolsters the bottom line.

Sponsored
Store Systems
How Robust Networks Enable Digital Transformation
Retail technologies are powerful when leveraged in the store ― if the infrastructure is there to support them.
Digital Commerce
Mobile-First Retail
Retailer's mobile strategy needs to be fully connected throughout the enterprise.
Supply Chain and Merchandising
Homegrown Tech Drives zulily’s Fulfillment Speed
Online retailer zulily launches 100 new sales daily and in 25-30 minutes post order it can ship something out directly to the customer. Learn how.
Customer Engagement
Redefining Customer Service
Computer telephony integration enabled call distribution and customer relationship management bring next-gen service to the call center.
December 2018
Retail Technology Trends in the Grocery Industry
Digital tech is redefining the customer and associate experience throughout the grocery store.
Supply Chain and Merchandising
Supply Chain Management: Keeping up With Demand
Today’s shoppers require instant gratification, desiring to place orders from anywhere and have purchases be guaranteed to arrive as soon as same day. Learn how to respond to today’s supply chain management demand.
Store Systems
The Season of Winning
While the rest of the population is deep into the holiday spirit, stringing lights and belting out carols, retailers are stressing through the most important time of the year.
Store Systems
Next Stop: The NRF Big Show
RIS’ editors have handpicked the events and sessions they believe will be the most engaging, and the guide provides a short glimpse into the speakers and sessions that will define The Big Show 2019.
Customer Engagement
Review and Outlook 2019
Retail’s in-the-know predict what the next 12 months will bring to an increasingly crowded and competitive retail landscape.
Customer Service
2019 RIS Software Leaderboard
December 2018
Mastering the Power of Synchronized Retailing
From the moment a digital purchase is made through delivery to the shopper, everything that happens is orchestrated by the order management system (OMS).
Supply Chain and Merchandising
Unified Commerce Drives Faster Fulfillment

RIS' December 2018 was chock full of retail insights, from our yearly Review & Outlook, NRF Show Preview, and Software Leaderboard, to three infographics, a supply chain management guide, a look at zulily, and more!