Customer Engagement

In today’s economy, retailers cannot afford to let their industry’s notorious unpredictability continuously chip away at profit margins. Their success depends on their abilities to not only forecast demand but also stabilize their income in general, ideally with the help of a loyal customer base.

Instacart has introduced expanded functionalities to its suite of e-commerce solutions, simplifying the process for retailers to personalize their online stores and build out shoppable campaigns customized for holidays or other special events.

Under Armour has revealed a new loyalty and rewards program for U.S.- based consumers, enabling further brand engagement while allowing consumers to save on the products they love.

Starbucks reaffirmed its commitment to its five-step reinvention plan with a renewed focus on building out digital capabilities, deepening loyalty, boosting personalization, and bolstering its supply chain.

Hawaii's oldest and largest grocery chain is launching a brand-new retail media network.

Walmart has expanded access to its Walmart+ membership program while introducing new travel-based benefits for members.

GroceryTech 2023 marks the first time the Progressive Grocer and RIS News communities came together to ponder the next evolution of the grocery industry, and the response was overwhelming.

Lowe’s and Petco are deepening their partnership, building out existing shop-in-shop models to include almost 300 locations across the U.S.

Palm payments will soon be available at all Whole Foods locations nationwide.

Jody Kalmbach, Kroger’s group vice president, product experience, had the honor of opening up day two, the main day of the first ever GroceryTech event, and diving into the event's theme: Scaling With Personalization. 

Walmart Business is unveiling various new product and service offerings to help small businesses (SMBs) and nonprofits accelerate their operations.