Workforce Management

How Wayfair is Using Generative AI
Wayfair is experimenting with generative AI for retail and has at least four use cases already underway, according to Niraj Shah CEO, co-founder and co-chairman. Learn more.
Three Ways To Win Against the Labor Shortage Using Data and Analytics
829,000. That’s the number of unfilled retail jobs in the United States, according to The U.S. Bureau of Labor’s May 2023 findings. As any retailer operating in this environment knows, this deficit negatively impacts the customer experience and threatens the bottom line.

Latest Retail News
10 Best Retail Employers for Women to Work for
As the fight for gender equality in the workplace continues, some employers are being recognized for their strides. Learn more about the employers supporting women and helping them maintain an acceptable work-life balance.
Special Reports
IT Integration Playbook: Building Organizations To Be Change-Ready
Learn how consumer goods companies and retailers like Kimberly-Clark, ConAgra, Walmart, and more are creating agile, adaptable organizations through new ways of thinking and new technologies.
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Virtual Fireside Chat
The Art of the Possible: A Fresh Approach to Retail Workforce Management
In this Fireside Chat with RIS News, Michael Spataro, chief customer officer at Legion Technologies, outlines some of the ways smart tech is helping retailers combat attrition and creating a working environment where associates can truly thrive.
Workforce Management
Talent Wars Fuel Increase In Worldwide IT Spend: Gartner
Worldwide IT spending is projected to grow 4.3% year over year in 2023, according to Gartner’s latest forecast, as CIOs shift spending to automation in part due to challenges with recruiting and retaining tech talent.
Latest Retail News
3 Ways to Recalibrate Your Labor Strategy for Seasonal Staff
Retailers could be in for an especially busy summer and holiday season. Here are three helpful tips for using workforce management that delivers intelligent automation to refine your labor strategy for seasonal surges.
Supply Chain and Merchandising
26% of Supply Chain C-Suite Roles Now Filled by Women, Gartner Reports
Women have experienced gains at every leadership level in the supply chain workforce, signaling a solid comeback for the industry.
Workforce Management
CIOs Still Want Bigger IT Teams Even As AI Marches On: Gartner
Most CIOs at large companies are growing their IT teams, according to Gartner, and are relaxing some requirements in order to fill their ranks.
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Workforce Management
Workforce Experience Catches Up to the Human Experience
In this report, Leslie Hand of IDC explores how investment in powerful employee experience solutions can streamline operations, enhance communication, and improve the associate journey.
Store Systems
How to Find, Keep, Replace, and Reskill Talent
Angelique Bellmer Krembs, chief marketing officer at the A.Team, and David Jimenez, managing director CPG at Softtek, discuss gnawing talent gap issues and the recently released Future of Jobs 2023 report.
Webinar Transcripts
The WFM Edge: How Grocers Like Heinen’s Create a Stellar Experience for the Retail Frontline
In this edited webinar transcript, Heinen's Phil McElfresh talks with Logile's Brian Monaco and Dan Bursik about how the retailer is building a stellar working experience for its 3000+ associates.
Store Systems
The Paper Store Optimizes Store Operations with Cloud-Based POS System
The specialty gift retailer is modernizing in-store operations with the implementation of a revamped cloud-based point-of-sale infrastructure.
Store Systems
Shinola and Filson Modernize Store Operations With Omnichannel Cloud Platform
The lifestyle brands – owned by Bedrock Manufacturing – are revamping in-store systems through the adoption of a mobile-first, omnichannel retail cloud platform.

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