Paul Smith’s head of digital, Hannah Bennett, describes how migration to MACH architecture allowed the team to stay true to the brand's 50-year legacy while optimizing its online presence.
Romney Stewart, chief operating officer for Dirty Dough, discusses how the company uses technology to support operational training and company branding, while also living by its motto "proudly unique, inside and out."
Offering shoppers buy-online-pickup-in-store (BOPIS) may seem like a must-have for any omnichannel retailer today, but what does the implementation process entail? RIS catches up with Bi-Mart’s Patrick O’Connell, director of project development, to find out.
Did you blink? Summer is over and the holiday season has arrived already for budget-seeking shoppers. Here to help retailers strategize yet again, RIS presents our third annual guide to peak selling season.
Michael Saldaña, the retail operations and communications manager for UNTUCKit, says the company was able to get by with manual scheduling and timekeeping at the beginning. As their footprint began to expand, however, complications arose. Learn more.
PacSun’s investments in its customer service capabilities are paying off as the apparel brand and retailer leverages the benefits of natural language processing (NLP).
To keep up with the pace of retail, there must be progress in the supply chain. RIS uncovers how retailers can best unlock supply chain progress with machine learning, artificial intelligence, automation, and more.
RIS sits down with Brian McAllister, Burton Snowboards' director of global operations, and Jeff Lord, VP of global direct and digital commerce, to get the inside story on the retailer's massive digital transformation.
Making artificial intelligence part of the workforce has generated many benefits for the menswear retailer, but it took getting past preconceived notions of what great customer service is. Ian Rosen, EVP of digital & strategy, explains.
The CGT/RIS Executive Council member shares what’s key for today’s brands when it comes developing a data strategy, the future of social commerce, the potential of blockchain and more.
We checked in with Guy Yehiav, general manager of Zebra Analytics and a member of the CGT/RIS Executive Council, to get his perspective on the promise of AI in retail and consumer goods, as well as some of the ways companies are leveraging prescriptive analytics right now.
A collection of RIS Talks Q&As with top retail industry leaders.