Omnichannel

Flexible Fulfillment Strategy: How Retailers Can Leverage Their OMS System to Delight Customers and Streamline Operations
As e-commerce expands, retailers are contending with converging pressures: heightened customer expectations, increased competition, and emerging fulfillment and logistical innovations.
Top 5 E-commerce Retailers 2023
RIS breaks out the Top 5 e-commerce retailers from the complete Top 100 list, and dives into what makes them so successful and the tech driving that success.

Customer Engagement
Petco Leverages Omnichannel Retail Solution for LATAM Stores
The pet care retailer is expanding its presence in Latin America with the implementation of a new omnichannel commerce solution in over 118 stores in Mexico and Chile.
Latest Retail News
Aldi Launches Virtual Convenience Store
Value grocery retailer Aldi is building out its convenience offering, launching Aldi Express – a virtual store delivering products in as little as 30 minutes.
Store Systems
Shinola and Filson Modernize Store Operations With Omnichannel Cloud Platform
The lifestyle brands – owned by Bedrock Manufacturing – are revamping in-store systems through the adoption of a mobile-first, omnichannel retail cloud platform.
Inventory Management
How Walmart and Target Approach 2023 Investments: From Omnichannel Upgrades to Supply Chain Automation and Transportation Optimization
Learn about their respective strategies as detailed in their recently released earnings reports.
Customer Engagement
Carter's Plans 1,000 Stores in the U.S. by 2027
Children’s specialty retailer Carter's plans to open over 50 stores in the United States this year and expects to have 1,000 or more stores in the U.S. by 2027. Get the details.
Sponsored
Research and Reports
Preparing Your Retail Enterprise for Unified Commerce
Successfully implementing Unified Commerce takes more than just understanding technology. In Aptos’ new guide, we walk you through what each of your departments needs to do to prepare for the move—everything from Store Ops, to Omni Operations to Marketing.
Tech Transformation Podcasts
Tech Transformation Podcast: PepsiCo’s Kate Garner On Consumer Insights’ Evolution
There may be no bigger priority for both retailers and consumer goods companies today than access to consumer insights, and PepsiCo has stood up its own data analytics practice to help retailers seize this opportunity.
Special Reports
Managing Talent: Win-Win Workforce Management Strategies for the Retail Frontline
In this interactive report, RIS explores how retailers' strategic workforce technology investments are holding up amidst ongoing economic pressures and labor shortages, laying out a roadmap for future priorities and areas of opportunity.
In Store Experience
Dick’s Sporting Goods Focuses on Experiential Store Expansion and Hybrid Tech Approach
The company has laid out its plans for expanding its House of Sport store models — an interactive layout that was first introduced in 2021.
sustainability
What Can You Do To Improve Retail Supply Chain In Warehouse 2023 and Beyond
Catering to consumer demand from multiple sources is a tough challenge, but you need to deliver a seamless experience for users hopping across channels.
Omnichannel
Meeting Customers Where They Are: Leveraging Digital Transformation for Omnichannel Innovations
As customers look for more personalized experiences across platforms, it’s essential for retailers to make proactive efforts to streamline the digital buyer’s journey. Learn more.
Sponsored
Roadmaps
Why Your Store Experience Isn’t Working
Shoppers need flexible, real-time fulfillment options and a bad experience can leave them dissatisfied – and looking elsewhere to shop. Learn what stores need to create the perfect shopper experience and how artificial intelligence (AI) and machine learning (ML) can help.

A collection of news, articles and other featured content about Omnichannel.