Mobile Apps

Starbucks Continues Digital-First Drive into Personalization, Loyalty-Building, and Global Expansion
Starbucks reaffirmed its commitment to its five-step reinvention plan with a renewed focus on building out digital capabilities, deepening loyalty, boosting personalization, and bolstering its supply chain.
Shinola and Filson Modernize Store Operations With Omnichannel Cloud Platform
The lifestyle brands – owned by Bedrock Manufacturing – are revamping in-store systems through the adoption of a mobile-first, omnichannel retail cloud platform.

Inventory Management
Lowe’s ‘Perpetual Productivity Improvement’ Initiative To Result in End-to-End Transformation
Marvin Ellison, president and CEO of Lowe’s, shared details of the company's strategic approach during the company’s recent call with investors.
Mobile Apps
Nike Grows Mobile App Digital Capabilities With Sports Pilot Program
Nike is bolstering its digital efforts via a pilot program by adding new capabilities to its sports apps, Nike Run Club and Nike Training Club.
Customer Engagement
Best Buy Builds Out Membership Program
Best Buy is rolling out a revamped loyalty program, moving from one free tier to one free and two paid. Get the details.
Customer Engagement
Carter's Plans 1,000 Stores in the U.S. by 2027
Children’s specialty retailer Carter's plans to open over 50 stores in the United States this year and expects to have 1,000 or more stores in the U.S. by 2027. Get the details.
Digital Commerce
Lowe's Introduces Suite of Mobile Tools for Pros
The home improvement retailer has launched Lowe's MVPs Business Tools, available now via Lowes.com and the Lowe's mobile app. Uncover how Pros can use the new tech to simplify their jobs.
Workforce Management
Implementing Innovative Workforce Management Strategies to Attract and Retain Frontline Staff
In this Q&A, Purna Mishra, founder and CEO at Logile, explores effective workforce management strategies and solutions that today’s retailers can leverage to attract, engage, and retain associates while also improving store operations and customer service.
Special Reports
Managing Talent: Win-Win Workforce Management Strategies for the Retail Frontline
In this interactive report, RIS explores how retailers' strategic workforce technology investments are holding up amidst ongoing economic pressures and labor shortages, laying out a roadmap for future priorities and areas of opportunity.
Workforce Management
How Schnucks Optimized Frontline Operational Workflows and Fine-tuned Flexible Scheduling
Schnucks’ chief data and deputy chief information officer, Tom Henry, outlines how the supermarket's tech investment has eased up scheduling issues, increased forecasting accuracy, and allowed the company to meet staff needs more effectively.
Personalization
Petco Strides Towards Personalization Goals with New Customer Experience Platform
In a new personalization effort, Petco has invested in a new system aimed at customizing key marketing touchpoints across the shopping journey.
Store Systems
Retail Grocery Updates: BJ’s and Hy-Vee’s Growth Plans, Walmart’s Digital Store Pivot, and Albertsons’ New Wellness App
While continued volatility throughout the year in response to high inflation and other economic headwinds are surely in the cards, retail grocery is responding in myriad ways. Here’s a few recent updates.
Research and Reports
Store Experience Study 2023: Remodeling Retail
The annual “Store Experience Study” represents the 20th year of collaboration between RIS News and IHL Group. Benchmark your store technology stack against your peers and discover the retail industry’s tech investment plans for today and into the future.
Digital Commerce
Men's Wearhouse and Michael Strahan Tap Mobile App for Personalized Suits
Learn how Men's Wearhouse is utilizing a mobile app to offer a new level of personalization in menswear retail.

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