Big Data

Scaling With Personalization: Kroger’s Jody Kalmbach Keynotes GroceryTech
Jody Kalmbach, Kroger’s group vice president, product experience, had the honor of opening up day two, the main day of the first ever GroceryTech event, and diving into the event's theme: Scaling With Personalization.
Yesway and Materne Leverage Data to Predict Customer Needs and Deliver End-To-End Personalized Experiences
How can companies better leverage data to deliver personalized consumer experiences? Mark Edmonson, chief marketing officer, Materne North America, and Darrin Samaha, VP of marketing at Yesway, share their thoughts.

Artificial Intelligence
What Retail Leaders Need To Know About the Congressional Hearing on Artificial Intelligence
OpenAI CEO Sam Altman, whose company created ChatGPT, was one of three experts who testified at a Senate Judiciary subcommittee hearing exploring the oversight of artificial intelligence. Here are the top takeaways for retailers.
Analytics Unite: The Summit for Retail and Consumer Brands
Kellogg Unlocks Power of Cross-Domain Data and Retailer Data Relationships in the New Analytics Economy
“Pursue the problems, not the business cases,” shares Rob Birse, VP, global advanced analytics and AI/ML technology at the Kellogg Company. The exec discusses Kellogg's plans for unlocks the power of cross-domain data in the new analytics economy.
Analytics Unite: The Summit for Retail and Consumer Brands
Walgreens Fosters Sustainable Data Partnerships
Walgreens Boots Alliance’s consumers demand trust, convenience, and accessibility, and the retailer will continue innovating with data providers to improve.
Research
2023 Retail and Consumer Goods Analytics Study: The Analytics Advantage
RIS and CGT’s annual Retail and Consumer Good Analytics Study benchmarks the two industries’ analytic maturity and highlights the big bets being made on next-gen technology to ensure organizations keep pace with the business leaders. Find out where your company ranks among the industry’s best.
Customer Analytics
How La-Z-Boy Stays Ahead of Changing Consumer Trends With Insights Ecosystem Investment
La-Z-Boy is building a robust consumer insights ecosystem by 2027 that will allow the company to quickly adapt to changing shopping behavior and trends, remaining relevant and timely with consumers. Learn more.
Fulfillment
Ready to Boost Order Fulfillment Efficiency? 3 Things to Know
Retailers that do not prioritize process efficiency in the coming months will fall behind — but automation may offer the secret to helping retailers bridge the gap between online order fulfillment and profitability.
Supply Chain and Merchandising
The Supplier Orchestration Imperative
New world, new rules: from specialization and optimization of supply chains to orchestration and synchronization of supply networks. Learn more.
Customer Analytics
Nike Using Consumer Polling In Product Development For ‘Full-Circle’ Experiences
Nike is using consumer insights drawn from loyalty member polling within its product development for the first time.
Fulfillment
Improve Last-Mile Logistics for an Unforgettable Customer Experience
Accurate address data is essential for improving last-mile logistics. Learn more.
Digital Transformation
BJs, Michaels, H-E-B, and Hibbett Retail Invest in Transformative Digital Innovation
BJs, Michaels, H-E-B, and Hibbett Retail are the latest enterprises to undergo significant digital transformations. Here’s a look at their recent investments.
Customer Experience
The Key to Building Customer Loyalty in a Time of Uncertainty: Streamlined Retail Communications
To build loyalty in a time of ongoing uncertainty, retailers must work to create a satisfactory experience for customers using their most valuable asset: their employees. Learn more.
Marketing
Expand Retail Channels to Unlock Revenue Growth
To continue to grow profitably, retailers need to unlock new revenue opportunities. Here are a few suggestions.

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