President of Harley-Davidson of New York City, Asaf Jacobi, owns three locations and has the rights for Harley Davidson in the New York City area. Find out how Artificial Intelligence platform “Albert” helps leads and sales skyrocket at NYC’s Harley-Davidson franchise.
The user experience (UX) for in-store technologies requires a lot of time and focus to execute just right, including interface design, task flow, and usability. Discover why UX is very much considered to be an aesthetic issue.
Spurred by consumers’ love affair with smart mobile devices, retailers have been diving into mobility initiatives with unaccustomed speed. But moving mobile to the next level will require retailers to use its unique strengths to fill the current gaps in their overall customer experience.
Ever-increasing customer touchpoints are generating larger amounts and new types of data and there are bigger internal audiences for business intelligence insights within the retail enterprise.
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