Data is the new oil and analytics is the refinery — this timeworn phrase continues to hold water, but it’s next-gen analytics taking the driver’s seat in today’s retail industry. We dive into the Retail and Consumer Goods Analytics Study 2020 to put even more context behind the numbers.
What if you could not only save the sale, but reengage shoppers when items are out-of-stock online? Uncover how this outdoor sporting goods retailer uses an e-commerce service to make its marketing more personal with the added benefits of improving its assortment planning.
Nike said consumer experiences comprised more than 50% of Nike's total revenue in Q3. Learn about the data and analytics firm it just purchased to power these experiences, its new website destination, its latest app pilot, and more.
While slight increases in online load times during extremely high traffic periods can be forgiven, significant drops in performance will frustrate shoppers and chase them away. See who joined Macy’s and J. Crew on this dubious list, as well as which retailers performed best during the holiday.
Fashion retailer Chico’s FAS' financial results fell short of the goals the company set, but its upcoming cap ex of $60 million will provide ongoing enhancements to its omnichannel and digital capabilities. Find out what the fashion retailer is working on to drive sales.
The pace of store closings may accelerate for Bed Bath & Beyond in the future, but it has been investing heavily in its digital technology. Find out what tech the retailer is spending its money on.
Williams-Sonoma, Inc. is powering forward on a number of new unified commerce initiatives, from 3D apps to email marketing to digital advertising using data analytics. Find out how the The Pottery Barn and West Elm parent company expects to grow customer loyalty with omnichannel offerings.
President of Harley-Davidson of New York City, Asaf Jacobi, owns three locations and has the rights for Harley Davidson in the New York City area. Find out how Artificial Intelligence platform “Albert” helps leads and sales skyrocket at NYC’s Harley-Davidson franchise.
Tulip Retail, an Apple backed, mobile application platform built exclusively for retail stores and sales associates, and SmarterHQ, a multi-channel behavioral marketing platform, have announced a partnership to bring unique customer insights to the in-store experience.
Here is a rundown of how supermarkets are embracing digital transformation compared to other retail segments, along with steps they can take to improve their standing by embracing application-aware, software-defined wide-area network (WAN) solutions.
Accurate assortment planning requires a robust amount of historical data, but without taking a series of necessary steps to draw those insights and create actions, the assortments won’t address consumers’ needs.
The Children's Place is expanding store closures amidst a rise in same store sales, as it continues its e-commerce push. Part of its digital transformation effort in 2017 includes developing its customer personalization. Find out the three ways it plans to do this.
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