Machine Learning

The Art of the Possible: A Fresh Approach to Retail Workforce Management
In this Fireside Chat with RIS News, Michael Spataro, chief customer officer at Legion Technologies, outlines some of the ways smart tech is helping retailers combat attrition and creating a working environment where associates can truly thrive.
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Tech Transformation Video: Driving Value With Decision Intelligence With Unilever’s Juan Carlos Parada
Learn from Juan Carlos Parada, global head of customer operations at Unilever, and Fred Laluyaux, CEO of Aera Technology, about Unilever’s journey with decision intelligence and how they’re scaling its adoption.
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Tech Transformation Podcasts
Tech Transformation Podcast: Unilever’s Juan Carlos Parada On Driving Value With Decision Intelligence
As Unilever continues to digitize its end to end value network and transform its supply chain to one that is customer-centric, it’s finding that decision intelligence is playing a key role in helping it gain speed and agility.
Tech Transformation Videos
Tech Transformation Video: Eboost’s Thomas Ortis On Using Digital Twins and Generative AI In CPG
Thomas Ortis, CMO of Eboost, an energy drink and supplement company, shares how they’re using digital twins and generative AI to connect with consumers.
Tech Transformation Podcasts
Tech Transformation Podcast: Generative AI and Digital Twins With Eboost’s Thomas Ortis
Learn how the energy drink and supplement company is using generative AI to chat with digital twins of its customers.
Robotics
Meet Amazon’s Latest Robots: Proteus and Cardinal
Amazon reveals details of its first fully autonomous mobile warehouse robot.
Digital Commerce
Mercari Harnesses Machine Learning to Fuel Personalized Transactions
The online resale marketplace is tapping into machine learning technology to make transactions more personalized and convenient for shoppers.
Value Chain
Value Chain and CX Investments: Sainsbury's, SpartanNash, and Casey’s Bolster Business Growth Efforts
Two of the companies are looking to transform their value chains, implementing enterprise-wide, supply chain-focused efforts. Meanwhile, SpartanNash is expanding on its robot success story.
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Webinars on Demand
ChatGPT and the Next Chapter in Retail Customer Service
What will the next chapter look like in CX? In this engaging conversation, industry experts explore the capabilities and potential of conversational AI tools to usher in a new era in retail customer service.
Artificial Intelligence
Eyewear Retailer Zenni Optical Bolsters Search With AI and Machine Learning
Eyewear retailer Zenni Optical is enhancing its e-commerce search capability by introducing a new Image Search Tool, as well providing a new prescription reader tool, Prescription Scan.
Replenishment
The Best Replenishment System Might Be the One You Already Have — Just Feed It Better Data
As our post-pandemic economy continues to take shape, retailers across the spectrum continue their struggle with a common bottleneck: inconsistent replenishment. Artificial Intelligence and machine learning have taken a lead role in the solution.
Research and Reports
How Walmart, Home Depot, and Schnucks Are Changing the Workforce Tech Conversation
In this roadmap report, discover how retailers like Walmart, Schnucks, and The Home Depot are using technology to strategize in the war for retail talent – and winning.
Machine Learning
Mercari Launches ChatGPT-Powered Digital Shopping Assistant
One resale marketplace Mercari has added a ChatGPT-enabled shopping assistant, Merchat AI. Get the details.
Analytics
Amazon CEO Reveals Generative AI Vision in Shareholder Letter
Amazon enters the generative AI race with its Bedrock launch and CEO Andy Jassy notes he could write an entire letter on Generative AI as he thinks it will be "that transformative.” Learn why.

A collection of news, articles and other featured content about Machine Learning.